Winning a Silver Quality Award is ANYTHING but easy.

In fact, it can be downright CONFUSING and OVERWHELMING!

  • The Application Feels Like a Foreign Language: You know your facility inside and out, but the award application questions seem written in a different language. You struggle to understand exactly what they're asking and how to best showcase your strengths.

  • You're Flying Blind with No Roadmap: The AHCA/NCAL guidelines provide a starting point, but you're left guessing about the specifics. You're never quite sure if you're on the right track, which leads to wasted time, second-guessing, and anxiety.

  • The 60% Failure Rate Looms Large: With most applicants not making the cut, the Silver Quality Award feels unattainable. You worry that your hard work and dedication won't be recognized, leaving you stuck and unrecognized.

Just Imagine...

  • IMAGINE the prestige of winning the Silver Quality Award. It validates your commitment to quality for residents, families, and staff.

  • IMAGINE a streamlined process where you confidently demonstrate your center's strengths, leading to success – and recognition.

  • IMAGINE the sense of accomplishment and pride that comes with officially standing among the top tier of care providers.

  • IMAGINE the boost in staff morale. Earning the Silver Award shows your team that their dedication to quality care is valued and recognized. It's a powerful tool for attracting and retaining top talent.

  • IMAGINE the positive impact on your bottom line. Winning the award isn't just about prestige. It can lead to increased occupancy rates, improved reimbursement, and enhanced reputation within the community.

    • The Silver Quality Award Workshop Isn't Just Another Webinar — It's Your Live, Interactive Launchpad to Success


    Taught by a Quality Award Master Examiner - Ralph Peterson - who shares valuable insights and strategies, giving you the BEST opportunity to WIN!

    Join the ranks of over 500 successful Nursing Centers who achieved recognition with our proven system

    We don't just give you the tools; we guide you every step of the way

    • Live Workshops:

      We unpack the entire application in detail, offering clear direction and addressing common pitfalls.

    • Comprehensive Video Series:

      Reinforce your knowledge with on-demand, step-by-step tutorial videos that covers each question.

    • Exclusive Resources:

      Ensure clarity and confidence with supplemental resources, tools and guidance.

    • The Winning Edge:

      Full Application Review & Expert Feedback: Dramatically increase your odds of success with our pre-submission review.

    • One-on-One Coaching:

      Get direct, personalized guidance from me, a seasoned expert, to address your unique questions and challenges.

    • Supportive Community:

      Connect with fellow participants for encouragement, idea-sharing, and a sense of camaraderie as you all strive for excellence.

    What others are saying...

    I am very thankful for Ralph

    Thomas Lavallee

    Ralph Peterson was instrumental in helping my facilities (all seven at the time) prepare applications for AHCA's Silver Quality Award. In late June, all seven received notification that they are Silver recipients for 2019! I could not be more proud of my team and I am very thankful for Ralph's steady guidance. I recommend Ralph to any facility embarking on the AHCA Quality Award process.

    Ralph was awesome

    Douglas McDermottRalph was a awsome at the Silver Award workshop. He is extremely knowledgeable and engaging. I'm so glad I had the opportunity to attend and meet him! Thanks again Mr. Peterson.

    Ralph was awesome at the Silver Quality Award workshop. He is extremely knowledgeable and engaging. I'm so glad I had the opportunity to attend and meet him! Thanks again Mr. Peterson.

    Ralph is an enthusiastic and knowledgable

    Haley MooreRalph is an enthusiastic and knowledgable quality expert and helped me truly understand the requirements of the Quality Award Program through ACHA. His knowledge allowed me the confidence to submit a winning application! Thank you!

    Ralph is an enthusiastic and knowledgable quality expert and helped me truly understand the requirements of the Quality Award Program through ACHA. His knowledge allowed me the confidence to submit a winning application! Thank you!

    Our Clients Include...

    Genesis
    Benchmark
    Veteran Homes
    Alliance
    Life Care Centers of America

    Meet Your Instructor

    Quality Award Consultant Ralph Peterson

    Ralph Peterson is the CEO of The Core Fourteen, specializing in leadership development, quality award achievement, and QAPI success for senior care organizations. As a strategic consultant, author, and Quality Award Master Examiner, he combines his expertise with a passion for teaching to help leaders improve resident experiences, boost employee satisfaction, and optimize operations. Ralph's proven strategies and commitment to mentorship make him a trusted and effective instructor in the senior care industry.

    Frequently Asked Questions

    • What are the membership requirements to apply for the Silver Award?

      Similar to the Bronze Award, to apply for the Silver Award, your organization must be a member in good standing of AHCA/NCAL. The membership needs to cover all services included in your application (e.g., if applying for both assisted living and skilled nursing, your membership should include both).

    • Can we apply for the Silver Award if we haven't won the Bronze Award yet?

      No, to be eligible for the Silver Award, your organization must have already received the Bronze Quality Award. This ensures you have a foundation in the quality improvement principles of the program.

    • What are the survey requirements for skilled nursing care centers to win the Silver Award?

      Skilled nursing care centers must meet the following survey criteria to receive the Silver Award: No regulatory deficiencies at the Immediate Jeopardy or Substandard Quality of Care level on any Medicare/Medicaid survey in cycles 1 and 2. A weighted two-cycle survey score equal to or below 60 points, with cycle 1 weighted 2/3 and cycle 2 weighted 1/3, OR at least three stars on the Survey component of the Five-Star System.

    • We are an ICF/IID provider. Are there different survey requirements for us?

      Yes, for ICF/IID providers, the requirement is that the count of Conditions of Participation Deficiencies on your most recent standard surveys is below your state average for the past two fiscal years (October 2021 to September 2023).

    • What if our facility doesn't meet all the Silver Award survey criteria?

      Even if your facility doesn't meet all the survey criteria, you are still encouraged to apply for the Silver Award. While you won't be eligible to receive the award this year, you will receive valuable feedback on your application. This feedback can guide your improvement efforts and help you achieve the Silver Award in the future.

    Is the Silver Quality Award program for you?

    The Silver Quality Award program is perfect for you if:

    • You're ready to demonstrate a proven commitment to quality care.

    • You want to elevate your reputation and stand out from the competition.

    • You're seeking a roadmap for continuous improvement.

    • You want to unlock hidden potential within your team.

    Our Next Silver Workshop Begins

    May 6 & 8, 2025

    Don't Wait! Your Journey to Excellence Starts Now

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    Don't believe us? See what Quality Award Winners have to say!

    Greater team and customer satisfaction

    Heritage of Bel-Air

    “The quality journey has strengthened the systematic processes that lead to improved evaluation, learning, and innovation. These improvements have increased the quality in all aspects of the day-to-day operations and in turn have resulted in greater team and customer satisfaction.”

    Our Aspen Family has become stronger, more dedicated to achieving high-quality outcomes

    Aspen Park of Cascadia

    "Utilizing the AHCA/NCAL Quality Award Program, process, and feedback bas been our roadmap for continuous improvement, allowing us to focus on opportunities for improvement while embracing our strengths.
    Our Aspen Family has become stronger, more dedicated to achieving high-quality outcomes and satisfaction for our residents and workforce, and we all agree receiving the quality award is just the beginning of our GOLDEN journey! Aspen Park of Cascadia are recipients of the 2016 and 2020 Bronze awards, 2021 Silver award, and 2023Gold award."

    Positively impacted our residents

    Magnolia Manor Senior Living of Marion County

    "The quality award program has been beneficial to our facility because it has kept us on a path of continuous improvement.By teaching us to constantly examine and improve our processes this journey has allowed us to make meaningful changes that have positively impacted our residents, employees and other stakeholders."