Winning a Gold Quality Award is ANYTHING but easy.

In fact, it can be downright CONFUSING and OVERWHELMING!

  • The Application Feels Like a Foreign Language: You know your facility inside and out, but the award application questions seem written in a different language. You struggle to understand exactly what they're asking and how to best showcase your strengths.

  • You're Flying Blind with No Roadmap: The AHCA/NCAL guidelines provide a starting point, but you're left guessing about the specifics. You're never quite sure if you're on the right track, which leads to wasted time, second-guessing, and anxiety.

  • The 60% Failure Rate Looms Large: With most applicants not making the cut, the Bronze Quality Award feels unattainable. You worry that your hard work and dedication won't be recognized, leaving you stuck and unrecognized.

Just Imagine...

  • IMAGINE the prestige of winning the Gold Quality Award. It validates your commitment to quality for residents, families, and staff.

  • IMAGINE a streamlined process where you confidently demonstrate your center's strengths, leading to success – and recognition.

  • IMAGINE the sense of accomplishment and pride that comes with officially standing among the top tier of care providers.

  • IMAGINE the boost in staff morale. Earning the Gold Award shows your team that their dedication to quality care is valued and recognized. It's a powerful tool for attracting and retaining top talent.

  • IMAGINE the positive impact on your bottom line. Winning the award isn't just about prestige. It can lead to increased occupancy rates, improved reimbursement, and enhanced reputation within the community.

    • The Gold Quality Award Workshop Isn't Just Another Webinar — It's Your Live, Interactive Launchpad to Success


    Taught by a Quality Award Master Examiner - Ralph Peterson - who shares valuable insights and strategies, giving you the BEST opportunity to WIN!

    Join the ranks of over 500 successful Nursing Centers who achieved recognition with our proven system

    We don't just give you the tools; we guide you every step of the way

    • Live Workshops:

      We unpack the entire application in detail, offering clear direction and addressing common pitfalls.

    • Comprehensive Video Series:

      Reinforce your knowledge with on-demand, step-by-step tutorial videos that covers each question.

    • Exclusive Resources:

      Ensure clarity and confidence with supplemental resources, tools and guidance.

    • The Winning Edge:

      Full Application Review & Expert Feedback: Dramatically increase your odds of success with our pre-submission review.

    • One-on-One Coaching:

      Get direct, personalized guidance from me, a seasoned expert, to address your unique questions and challenges.

    • Supportive Community:

      Connect with fellow participants for encouragement, idea-sharing, and a sense of camaraderie as you all strive for excellence.

    What others are saying...

    We got a Gold site visit

    Tawnya Dennis

    Ralph Peterson has been amazing as our coach for the Quality Awards program and our journey to GOLD. We actually started working with him last year, a little bit late in the year in 2022, so we didn't have enough time to really benefit from his services as much as we could have. But with his coaching, we were able to get a gold site visit, which is a major feat for us. And the site visit was a great experience, we didn't win the award. However, we got a great feedback back report and we're currently working with Ralph for the 2024 gold application cycle, and we are hopeful that we're going to win this year.

    Our Clients Include...

    Genesis
    Benchmark
    NexCare WellBridge
    Alliance
    Life Care Centers of America

    Meet Your Instructor

    Quality Award Consultant Ralph Peterson

    Ralph Peterson is the CEO of The Core Fourteen, specializing in leadership development, quality award achievement, and QAPI success for senior care organizations. As a strategic consultant, author, and Quality Award Master Examiner, he combines his expertise with a passion for teaching to help leaders improve resident experiences, boost employee satisfaction, and optimize operations. Ralph's proven strategies and commitment to mentorship make him a trusted and effective instructor in the senior care industry.

    Frequently Asked Questions

    • Can a multi-facility corporation apply for the Gold Award as a whole?

      No, multi-center corporations cannot apply as a single entity. However, their individual centers or organizations are eligible to apply independently if they meet the other requirements.

    • How are the survey eligibility criteria for skilled nursing care centers calculated for the Gold Award?

      The survey eligibility criteria are calculated based on two cycles of Medicare/Medicaid certification surveys. The cycles are weighted differently, with the most recent cycle having the most impact. Applicants must meet all three criteria, including having no Immediate Jeopardy or Substandard Quality of Care deficiencies, a weighted two-cycle survey score at or below 60 points, or at least three stars on the Survey component of the Five-Star System.

    • What are the survey eligibility criteria for Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICFs/IID)?

      ICFs/IID must have a count of Conditions of Participation Deficiencies on their most recent standard surveys below their State Average for the past two fiscal years (October 2021 to September 2023) to be eligible for the Gold Award. Special consideration is provided for applicants exceeding the state average by less than 1 point.

    • Can an applicant with multiple levels of care (e.g., assisted living and skilled nursing) apply for the Gold Award?

      Yes, they can apply for either the entire organization or a distinct part of it. The distinct part must be a separately licensed level of care serving a specific market segment in a clearly defined location.

    • What happens if an applicant doesn't meet the survey eligibility criteria for the Gold Award?

      If an applicant doesn't meet the survey eligibility criteria, they can still apply and receive valuable feedback on their application, but they will not be eligible to receive the Gold Award. They can, however, maintain active status in the program.

    Is the Gold Quality Award program for you?

    The Gold Quality Award program is perfect for you if:

    • You're ready to demonstrate a proven commitment to quality care.

    • You want to elevate your reputation and stand out from the competition.

    • You're seeking a roadmap for continuous improvement.

    • You want to unlock hidden potential within your team.

    Our Next Gold Workshop Begins

    March 4, 2025

    Don't Wait! Your Journey to Excellence Starts Now

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    Don't believe us? See what Quality Award Winners have to say!

    Greater team and customer satisfaction

    Heritage of Bel-Air

    “The quality journey has strengthened the systematic processes that lead to improved evaluation, learning, and innovation. These improvements have increased the quality in all aspects of the day-to-day operations and in turn have resulted in greater team and customer satisfaction.”

    Positively impacted our residents

    Magnolia Manor Senior Living of Marion County

    "The quality award program has been beneficial to our facility because it has kept us on a path of continuous improvement.By teaching us to constantly examine and improve our processes this journey has allowed us to make meaningful changes that have positively impacted our residents, employees and other stakeholders."

    Our Aspen Family has become stronger, more dedicated to achieving high-quality outcomes

    Aspen Park of Cascadia

    "Utilizing the AHCA/NCAL Quality Award Program, process, and feedback bas been our roadmap for continuous improvement, allowing us to focus on opportunities for improvement while embracing our strengths.
    Our Aspen Family has become stronger, more dedicated to achieving high-quality outcomes and satisfaction for our residents and workforce, and we all agree receiving the quality award is just the beginning of our GOLDEN journey! Aspen Park of Cascadia are recipients of the 2016 and 2020 Bronze awards, 2021 Silver award, and 2023Gold award."